Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help section included in your Hosting Control Panel features a collection of help articles and commonly asked questions. Aimed at resolving any common problem that you could chance upon, they are compiled by our support team of competent technicians.

  • Top quality support service

  • Instructional Videos

  • If you would like to see how an action is accomplished or how a problem is settled, instead of just reading about it, have a look at our compilation of step–by–step video tutorials. They address various different issues and will help you quickly find your way around our Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 client support service with a sixty–minute support ticket response time guarantee. A group of practiced technicians will be online for you to reply to all the inquiries that you may possibly have. During off–peak hours, an answer will be provided within just 20 minutes.