Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Warranty

  • Each ticket that you submit to our technical help team will be answered within less than one hour. The regular queries shall be answered right away. However, if the service question you have posted needs some help from a skilled administrator, we’ll send the ticket to him and will let you know about the delay.

  • Top quality support service

  • Professional Customer Support Service

  • Our client help and support team will be on duty for you 24/7/365 to to take care of all help request tickets that you submit. We offer customer support for the programs that are pre–installed on your machine. These include our custom produced Hosting Control Panel, the preferred Operating System along with the server admin panel (with respect to the VPS type).

  • Intuitive help center

  • An Educational Help Zone

  • In the Hosting Control Panel that is available completely free with your virtual server, you can easily find a content rich Help zone, which incorporates all you need to be informed about when taking care of your web–sites and apps. We have incorporated a wide range of how–to content articles and video guides that present the essential website management responsibilities in an easy–to–understand manner.