In spite of the fact that the web hosting service offered by the different companies seems identical, each provider has a personalized platform with its own modifications and ways to complete specific tasks. Because of this, an information-laden knowledge base would be really helpful both for people with zero experience and for technically proficient individuals who will at some point learn how certain tasks are done, but will lose time meanwhile. The objective of such a knowledge base is to make the service fast and simple to use, saving users time and efforts. The end result is more satisfied clients, since they can quickly find the info they’re looking for, and much less work for the client care team representatives, because usually most of the enquiries and issues that clients have are already outlined in the knowledge base. Given that the articles are written well and encompass more topics, you’ll be able to find out more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Web Hosting
If you buy a shared web hosting plan from us, you will gain access to our extensive online help documentation where you will see information on pretty much everything connected with our web hosting plans. The topics range from how to create an email address on your handheld device, to how to accomplish different things using an .htaccess config file. The articles themselves are written in a simple-to-comprehend way and feature comprehensive instructions on how to execute a particular task inside your Hepsia hosting Control Panel. You can also find information that is not associated directly with Hepsia, for example one that concerns applications on your personal computer. The whole archive of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a given section can be accessed on the spot. Given the fact that we have included as many topics as possible, you’ll be able to discover more or less everything connected with your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated servers, will allow you to access the comprehensive online help documentation that we’ve compiled for you. The articles themselves include general info about our hosting services, instructive guides about the various features that you can make use of, as well as troubleshooting instructions that can help you rectify common problems that you might stumble upon. The topics that we’ve covered include basically everything, from easy things such as how to host a brand new domain in the account, to more intricate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available in the right corner of the page that you’re on, while the whole article collection is accessible through the all-inclusive Help section.